Information we may collect

• Name, email address, telephone number, billing address, and shipping address.
• Order, transaction, delivery, return, and refund information.
• Account details and customer-support communications.
• Device, browser, IP address, cookies, and website interactions.
• Payment-related information required by Shopify and payment providers. Capawi™ does not store complete payment-card numbers on its own servers.

How information is collected

Information may be collected directly from you, automatically through cookies and similar technologies, or from Shopify, payment providers, shipping carriers, fulfillment partners, and other providers involved in your interaction or transaction.

How we use information

• Process, verify, fulfill, and deliver orders.
• Send order confirmations and tracking updates.
• Respond to product and customer-service questions.
• Review returns, refunds, disputes, and payment questions.
• Protect the store, prevent fraud, and address security incidents.
• Maintain and improve the website and shopping experience.
• Meet legal, accounting, tax, and regulatory obligations.

Cookies and similar technologies

Our store may use cookies, pixels, logs, and similar technologies for essential website functions, shopping carts, checkout, preferences, analytics, security, fraud prevention, and advertising where permitted. Browser settings may allow you to limit some cookies, although doing so can affect store functions.

Service providers and disclosure

Information may be disclosed where reasonably necessary to Shopify, payment providers, carriers, warehouses, fulfillment partners, customer-service providers, analytics providers, hosting and security providers, professional advisers, and government authorities where required by law.

We do not rent personal information to unrelated third parties for their independent use. Certain advertising-related disclosures may be treated as a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws.

Retention and security

We retain information for as long as reasonably necessary for transactions, support, accounting, tax, fraud prevention, dispute resolution, agreement enforcement, and legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no electronic system can guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, withdrawal of consent, or an opt-out from certain sales, sharing, or targeted advertising. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.

To submit a privacy request, email service@capawi.com and describe the request. We will respond as required by applicable law.

Children and international processing

The store is intended for adult purchasers. We do not knowingly collect personal information directly from children in a manner prohibited by applicable law. Information may be processed or stored outside your state or country, with appropriate measures used where required.

Policy updates

We may revise this policy to reflect changes in our operations, services, technology, or legal requirements. The current version will be posted on this page with an updated date.